Shillong Municipal Board, Online Public Grievance Monotoring System.

Welcome to the Complaint Monitoring Portal, Shillong Municipal Board.

Online Grievance and Monitoring System :-


This service enables the citizens to redress of their public related grievances. With the help of this service, citizens can lodge their grievance online and send reminders/ clarifications pertaining to already lodged grievance and find the current redress status of his/her lodged grievance from time to time by using any internet browser.

All public related grievances are taken up by the Public Grievance officers of Department.

The officers at these Departments take up the matter with the Ministry/Department concerned for close monitoring and expeditious redress.



Visitor number:   7671


Designed and Hosted by :  National Informatics Centre (NIC), Meghalaya, Shillong