Privacy Policy

Shillong Municipal Board (SMB) respects and values your privacy. We are committed to protecting the personal information you share with us and ensuring it is not misused in any way.

Collection and Use of Personal Information

We collect information from you only after you voluntarily provide your consent. Any personal details shared with us are handled with the utmost care and security. The information is collected solely to facilitate the efficient delivery of our municipal services and to ensure a smooth user experience.

Information we may collect includes your name, title, gender, email address, postal address, telephone number, mobile number, and other related details. All collected data is securely processed and stored. Where applicable, you may access or review your information by logging into your account and viewing your profile.

Shillong Municipal Board undertakes to keep your information confidential and will not disclose it to unauthorized third parties.

We do not rent, trade, or share your personal information with any external entities for marketing purposes without your explicit consent. However, SMB may share your information with authorized third parties when legally required to do so.

Intellectual Property Rights

All content available on this website, including text, graphics, logos, icons, images, and software, is the property of Shillong Municipal Board unless otherwise specified. Content not owned by SMB is used with proper permissions. Unauthorized use, reproduction, or distribution of any material is strictly prohibited.

Policy Updates

Shillong Municipal Board reserves the right to update or modify this Privacy Policy at any time without prior notice. Users are encouraged to review this page periodically to stay informed about how their information is collected, used, and protected.