Shillong Municipal Board constituted under the Meghalaya Municipal Act 1973, is required to take up such works which are essential for provision of the civic services and management of the city.

Objective of the public authority

 To ensure the right to public health, efficient and quality basic services to all citizens, to provide a congenial environment, to bridge the gap between the have and the have nots, in tune to a living standard of the present age.

Mission/Vision statement of Shillong Municipal Board

The SMB endeavors to provide

  • Hygienic services
  • Regulation of trading license, hoardings, kiosks
  • Registration of birth and death
  • Facilitating upgradation of the means of livelihood and living standards of the urban poor.
  • Wholesome and efficient service to all tax payers


Main Activities of the board

Basic Services

  • Solid waste and sanitation management
  • Maintenance and management of water supply.
  • Street lighting.

Other Services

  • Maintenance and management of Municipal markets, stalls, public utilities
  • Regulation of hygienic conditions of food stalls, restaurants, hotels, milk supply, etc
  • Provision of parking space
  • Maintenance of footpaths, lanes, by-lanes, drainage system, public toilets
  • Improving living standard of urban poor through various components of SJSRY and NSDP


Institutional Capacity of SMB
SMB is headed by a CEO who has nine departments which operate under his guidance and supervision. These include general administration, license, collection, accounts, public works, water works, births & deaths, UPA & NRY, health & conservancy, establishment department, assessment and building. The organization structure is given here

Other Line departments

Apart from SMB, like any other city, Shillong also has multiple agencies involved in development of urban infrastructure and service delivery as apparent from the table below. The urban Affairs Department(UAD), Meghalaya Urban Development Authority(MUDA), Public Health Engineering Department(PHED),Public Works Department(PWD),Meghalaya Electricity Corporation Ltd (MeECL), Khasi Hills District Council (KHADC) and the Traditional Institutions (TI) are responsible for Urban Infrastructure and Services in Shillong Municipal Town and the areas outside SMB.

Urban Governance and Functional Mapping


Responsible For

Functions being performed

Urban Affairs Department

Planning, Development and Management of urban areas

  • Town Planning
  • Implementation of Urban Development projects
  • Administrative matters  relating to Implementation of Poverty Alleviation Programme

Meghalaya Urban Development Authority

1.Prepration of Master Plan and Town Planning Schemes
2. Land Use Control and Building Regulation

  • Land use Control and Building Regulations
  • Execution of Urban Development of Projects.

Meghalaya Urban Development

 Urban Poverty Alleviation Programme.

  • Urban Poverty Alleviation Programme
  • Execution of projects for housing the poor.

Public Health Engineering Department

 Providing Water Supply, Sewerage and Sanitation.

  • Providing Water Supply.

Public Works Department

Implementing all Public Works, Roads, Bridges and Public Buildings and their maintenance.

  • Implementing all Public Works, Roads, Bridges and Public Buildings and their maintenance
  • Drainage channels construction and Maintenance.

Meghalaya Electricity Corporation Ltd.

Power Supply, operation and maintenance of power infrastructure.

  • Maintenance and operation of  infrastructure for power Supply
  • Street lighting

Housing Department

Facilitate creation of housing stock.

  • Providing loan, building material assistance to provide housing for the poor and low income group besides other income groups.

Meghalaya Housing Board

Facilitate addition of housing stock

  • Facilitate housing stock through loan and technical assistance

Khasi Hills District Council

Uphold Traditions and Customary Laws. Constitute Town Committees  and manage Markets

  • Have not constituted any Town Committees within GSPA. Their presence in GSPA is not noticeable.

Traditional Institutions

Ensure peace, Resolve disputes and work for well being of the people in accordance with the tradition and customary laws.

  • Ensure peace, Resolve disputes and work for well being of the people in accordance with the tradition and customary Laws besides Development works within their jurisdiction.